Stellar expands call centre outsourcing relationship with leading telecommunications provider

Released on = May 24, 2007, 5:52 pm

Press Release Author = Stellar

Industry = Telecommunications

Press Release Summary = Stellar adds to portfolio of call centre outsourcing
services being delivered to one of Australia's leading telecommunications providers

Press Release Body = MELBOURNE, Australia - Stellar, a leading global business
process outsourcing provider, today announced that Stellar Australia has expanded
its relationship with a leading Australian telecommunications provider to support
their inbound business-to-business sales activity.

Stellar Australia has developed strategic partnerships with various divisions of the
client's business over the past nine years, providing a variety of call centre
outsourcing solutions, including customer care, billing, information services and
sales.

The additional service will be operated from one of Stellar's nine Australian call
centres, located in Box Hill, Victoria.

The client partnered with Stellar Australia due to their responsiveness, flexibility
and demonstrated telecommunications industry experience and understanding.

"The addition of the business-to-business sales activity to the portfolio of call
centre services we deliver to this client demonstrates the strength of the
relationship we have built with them over the past nine years," said John
Hollingsworth (Chief Executive Officer, Stellar Asia Pacific).

Stellar Australia is a leader in serving the telecommunications industry, having
extensive experience managing contact centre services for landline, mobile phone and
Internet service providers.


About Stellar
Stellar is a leading global business process outsourcing provider, with over 6,000
employees across 19 contact centre sites in Australia, UK, USA, Canada and the
Philippines. Stellar's consistent service quality across various communication
channels helps clients reduce operating costs, improve quality levels and increase
revenue and profitability. The company serves a range of clients in the
telecommunications, utilities, transport, finance, government and manufacturing
industries. In addition to contact centre outsourcing, Stellar also specialises in
document management, workflow automation technology and outsourcing solutions
through their Stellar Business Process Solutions brand. For more information, visit
www.stellarccs.com

Web Site = http://www.stellarccs.com

Contact Details = Luke Faulkner
Marketing Manager, Stellar
Tel: +61 3 8416 4019
Email: lfaulkner@stellarccs.com

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